Notice of Privacy Practices

Velara Wellness Nursing Inc.

This notice describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully.

Patient Health Information (PHI)

Under federal law, your Patient Health Information (PHI) is protected and confidential. PHI includes details about your symptoms, test results, diagnosis, treatment, and related medical information. It also includes billing, insurance, and payment information. Velara Wellness Nursing Inc. is committed to protecting the privacy of your PHI.

How We Use and Disclose PHI

Treatment
We may use and disclose your PHI to provide, coordinate, or manage your care. This may include sharing information with other healthcare providers, pharmacies, labs, or family members assisting with your care.

Payment
We may use and disclose PHI for billing, claims management, insurance coverage verification, or collections.

Healthcare Operations
We may use PHI for quality assessment, staff training, accreditation, administrative tasks, or to contact you regarding appointments, test results, or follow-up care. We may share PHI with trusted Business Associates who perform services for us (e.g., billing companies, IT providers), provided they protect your privacy in accordance with the law.

Special Situations That Do Not Require Your Consent

We may use or disclose PHI without your authorization in circumstances required or permitted by law, including:

• Reporting abuse, neglect, or domestic violence
  
  
• Public health reporting (diseases, vital statistics, FDA requirements)
  
  
• Law enforcement purposes (court orders, subpoenas)
  
  
• Worker’s compensation claims
  
  
• Health oversight audits or investigations
  
  
• Coroners, funeral directors, or organ donation organizations
  
  
• Certain research purposes (as permitted by law)
  
  
• Military, national security, or correctional facility situations
  
  

Individual Rights

You have the following rights regarding your PHI:

• Access and Copies: You may request copies of your records (fees may apply).
  
  
• Amendments: You may request corrections if you believe your records are incomplete or incorrect.
  
  
• Accounting of Disclosures: You may request a list of disclosures of your PHI, except those made for treatment, payment, or operations.
  
  
• Restrictions: You may request limits on how we use or share your PHI. While we are not required to agree in all cases, we will comply when legally required (e.g., if you pay in full for services and request we not share with insurance).
  
  
• Confidential Communication: You may request that we contact you at a specific phone number, email, or mailing address.
  
  
• Paper Copy: You have the right to request a paper copy of this Notice at any time.
  
  
• Breach Notification: You have the right to be notified if your PHI is compromised in a data breach.
  
  

Our Legal Duty

Velara Wellness Nursing Inc. is required by law to:

• Protect the privacy and security of your PHI
  
  
• Provide you with this Notice outlining our duties and practices
  
  
• Abide by the terms of this Notice currently in effect
  
  

We may update this Notice at any time to reflect changes in our policies or the law. Updated versions will be posted on our website and available upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• The U.S. Department of Health and Human Services (HHS), or
  
  
• Directly with our office at Velara Wellness Nursing Inc.
  
  

You will not face retaliation for filing a complaint.

Contact Information

For questions about this Notice or your privacy rights, please contact:

Velara Wellness Nursing Inc.
Email: meghan@velarawellness.com
Phone: (858) 699-5040

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